Shipping Instructions + Important Info

MAIL YOUR INCLUSIONS TO:

The Simple Olive

785 Tucker Road, Suite G, #373

Tehachapi, Ca  93561

SHIPPING INSTRUCTIONS:

-Breastmilk needs to be double bagged.  Place your frozen milk in a breastmilk storage bag to protect against leaks and place the bag into a second ziploc bag to catch any milk if there is a leak. If you want to be extra safe TRIPLE bag! Place the triple bagged breastmilk into a  padded envelope or bubble mailer.  (usually costs $5 to ship usps) Feel free to email me the tracking number if you would like thesimpleolive@outlook.com

-Any breastmilk works; fresh, old or expired.

-Please do not send over night or certified mail requiring a signature.

-Important! Inside your package (on breastmilk bag) please put your name and order number. (Instagram name too if you would like)

-Do not send your last drop of milk, just incase your package gets lost in the mail. 

-You are responsible for the shipping cost of your package (always free domestic shipping when I send your jewelry back to you.)

-I am not responsible for any lost items in the mail. If it is lost you may send it again.

OTHER IMPORTANT INFO:

Amount needed-

BREASTMILK- 1oz

 If sent any left over it will get thrown away, not sent back to you ( I do keep extra breastmilk powder for your next order)

ASHES- 1/2 to 1 tsp ashes (I will mail left overs back)

FLOWERS- 2-4 flower pedals (I will mail left overs back)

UMBILICAL CORD- recommended not to send the entire stump, send how ever much you would like to send. I need the dark red bloody part that falls off belly button. (I will mail left overs back)

HAIR- a pinky length per piece, tape hair together at top of sample to keep it together.

DISCLAIMER- please keep in mind, these pieces of jewelry are hand crafted and may not be identical or the exact same shape as example pieces. 

-If you do not see your order number in the pending in the orders tab that it was received within a week or so please contact me with your tracking number so that way I can help you locate it.   

 -If you have any questions please feel free to email me at thesimpleolive@outlook.com

Local pick up/ drop off-

Tehachapi residents can drop off at my PO box (email for address)

TURN AROUND TIME:

-Currently around 6-9 weeks ( January- July) 9-12 weeks (August to December) from when we receive your package. 

**We would love for you to email us (thesimpleolive@outlook.com) a review after you receive your jewelry. Thank you xoxo

REFUND POLICY:

I special order your piece of jewelry with my jeweler with in 24 hours of you placing your order so your jewelry arrives around the same time as your breastmilk/ ashes gets to me. There will be no refunds or changes of color or ring size after 24 hours due to your piece already in the process of being created. 

WARRANTY- all jewelry has a 1 year replacement warranty! (old piece must be sent back to receive a replacement) After the year mark I can give you a discount to purchase a new piece.

THANK YOU  and I can't wait to make your special keepsake.